Privacy Policy

1. Introduction and Scope

JustChiw Pte. Ltd. (“JustChiw”, “we”, “us”, or “our”), incorporated in the Republic of Singapore with Unique Entity Number (UEN) 202641263W, respects the privacy of individuals and recognizes the importance of personal data entrusted to us. This policy applies to all clients, prospective clients, website visitors, and service recipients engaging with our business solutions.

2. Personal Data We Collect

Under the PDPA, “personal data” means data, whether true or not, about an individual who can be identified from that data. Depending on your engagement with our services, we may collect:

• Identity & Contact Information: Full name, NRIC/FIN/Passport number (only where required by law such as ACRA or MOM filings), residential address, contact telephone numbers, and email address.
• Corporate & Business Information: Directorship records, shareholding details, corporate registration filings, and business licensing documentation.
• Human Resource & Payroll Data: Employee names, CPF contribution figures, salary particulars, and tax identifier data provided by corporate clients for our managed payroll and HR services.
• Technical & Communication Data: IP addresses, browsing timestamps, correspondence through our contact forms, WhatsApp communications, and email inquiries.

3. Purpose of Collection, Use, and Disclosure

In accordance with Section 18 of the PDPA, we collect, use, and disclose personal data only for purposes that a reasonable person would consider appropriate in the circumstances, including:

• Executing Singapore company incorporation and statutory lodgments with the Accounting and Corporate Regulatory Authority (ACRA).
• Submitting business licence and permit applications to relevant Singapore government authorities.
• Administering payroll processing, Central Provident Fund (CPF) submissions, and IRAS tax reporting (IR8A).
• Facilitating recruitment, work pass applications (EP, S Pass, Work Permits) with the Ministry of Manpower (MOM).
• Providing cloud, IT support, and enterprise infrastructure services.
• Responding to your inquiries and consultations via email or WhatsApp.
• Complying with applicable Singapore laws, regulations, codes of practice, and anti-money laundering (AML/CFT) requirements.

4. Consent and Withdrawal

We collect and process personal data with your explicit consent or as permitted under the PDPA (including deemed consent by contractual necessity). You may at any time withdraw your consent by notifying us in writing. Please note that withdrawing consent may affect our ability to continue providing our corporate services.

5. Access and Correction Rights

Under Sections 21 and 22 of the PDPA, you have the right to request access to your personal data in our possession or control, as well as information about how such data has been used or disclosed within the preceding year. You may also request the correction of any errors or omissions in your personal data by contacting our DPO.

6. Protection and Security of Personal Data

To safeguard your personal data from unauthorized access, collection, use, disclosure, copying, modification, or leakage, we maintain reasonable administrative, physical, and technical security safeguards, including encrypted communications, restricted role-based access, and secure cloud storage protocols.

7. Retention of Personal Data

In compliance with the Retention Limitation Obligation (Section 25 PDPA), we retain personal data only for as long as necessary to fulfill the legal or business purposes for which it was collected, or as required by Singapore statutory retention periods (e.g., 5 years under the Singapore Companies Act and Income Tax Act).

8. Transfer of Personal Data Outside Singapore

If personal data is transferred outside Singapore (e.g., for secure cloud hosting or cross-border enterprise tools), we ensure that the recipient organization provides a standard of protection comparable to the requirements of the Singapore PDPA (Transfer Limitation Obligation).

9. Contact Information

If you have any questions, feedback, or complaints regarding our data protection policies, or if you wish to exercise your access, correction, or consent withdrawal rights, please contact our designated Data Protection Officer:

10. Updates to This Policy

We review and update this Privacy Policy periodically to ensure alignment with legislative amendments to the Singapore PDPA and regulatory updates by the PDPC. Any revisions will be published directly on this website.